Free deliveries on all orders above £30 in the UK only.
A standard £4 charge will be applied to orders below this amount.
HOW DOES IT ALL WORK AT MASSINGHAM?
We use Royal Mail for all UK Deliveries. Depending on a variety of factors your order will either be sent by Royal Mail standard Delivery*, Royal Mail Recorded* or Royal Mail Special*. See policies 3.1, 3.2 & 3.14 under 'delivery' in Terms & Conditions.
Order are sent from this address: Massingham Chemist, 197-199 Roman Road, Bethnal Green, London, E2 0QY, United Kingdom.
Orders can't be placed for shipment outside the UK. See policies 3.9 & 3.15 under 'delivery' in Terms & Conditions.
Read more on our delivery policies in the Terms & Conditions page.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We will do our best to have items at your door between 1 and 7 working days from the date of your order. Generally if we expect delivery to take longer than 7 days we will either call or email you with a delivery estimate.
Our methods are outlined in the Terms & Conditions page under 'delivery'. Orders placed within a certain time will be processed that day, see policy 3.2 in Terms & Conditions under 'delivery'. Read delivery policy 3.21 in T&C's for more on multiple shipments and what it means.
I WANT TO RETURN MY ITEM, WHAT DO I DO?
Get in touch with us! If you decide you don't want something after you order it then we are more than happy to accept a return within 28 days. As long as it is unused and in the same condition as when you received it then we will give you a refund as soon as it comes back to us!
Please do note, for hygienic reasons we can't accept returns of make up items. Sorry!
I WANT TO CANCEL THE ORDER I JUST PLACED, WHAT DO I DO?
Call us! We can be reached on 02089802400 and we can process a cancellation and refund for you.
Massingham Chemist sells authorised, authentic Solgar® goods that are compliant with United Kingdom or European Union regulatory schemes as is applicable, and is solely responsible for this website. Massingham Chemist is not an agent, subsidiary, affiliate or related entity of Solgar®